Warranty Item Information

Product Warranty Information

• Brome/Squirrel Buster - Feeders with lifetime warranty can have parts replaced by calling Brome directly or we can facilitate most repairs in store depending on our stock. We do this for free! Whether you local or are travelling a distance with your feeder, please understand that on the spot repairs are unlikely, due to other customers in store, daily schedules and complexity of repair. We do try to have them done in a weeks time, but timing can be lengthened if we need to have Brome send us more parts and with current supply chain issues, this is not always as smooth and timely as we would like it to be.  If your feeder is very old and all parts have been damaged or worn through use, then the lifetime warranty does not apply. 

• Droll Yankees:

  • Warranty applies to feeders with metal ports. Feeders with plastic ports are not covered.
  • For warranty claims, customers should contact Perky Pet directly:
    • Phone: 1-800-352-9164 (8:30 am - 7 pm EST)
    • Email: Visit the Droll Yankees section on their website, scroll to the bottom, and click “Contact Us.” Then click “Returns” and select the Droll Yankees Claim Form for email options.
  • Note: The Yankee Flipper motor has a 1-year warranty. After one year, replacement motors can be purchased by contacting Woodstream Customer Service at 1-800-800-1819 X 490.

• Woodlink/Audubon:

  • Offers satisfaction guaranteed. Most parts can be replaced through our distributor.

• Perky Pet Products:

  • No warranty available.

• Arundale:

  • The Mandarin Baffle is lifetime warrantied against squirrel damage. However, our distributor no longer carries it, so customers should contact Arundale directly via their website, skycafe.com.

• Corinthian Bells:

  • Comes with a 5-year warranty. Warranty forms can be found on the Wind River Chimes website under the “Contact” section at the bottom of the page.
  • Regardless of warranty status, chimes are always repairable. For expired warranties, there is a custom repair charge, plus the cost of replacement parts, tax, and return shipping.

                     Due to the ongoing tension between US and Canada with the trade war, we are not carrying Corinthian Bells. We have brought in a Canadian brand, Fox Brae. Any Corinthian Bells warranty issues should be brought to their attention at this link: WindRiver Chimes.

• Miller Manufacturing:

  • API heated birdbaths and De-Icers come with a 1-year warranty. Please connect with them regarding parts as we no longer carry these items except for a few that might still be in stock. Click here.
  •  
•  Kingsyard
  • www.kingsyard.com/warranty  for lifetime warranty information on some of their products.