Customer support

Please call us at 613-475-9510 if you have any questions or concerns. Or email us at [email protected]

1 Facts about The Birdhouse
1.1 How much of The Right Stuff do you build in store?

Popularity of The Right Stuff has increased over the last few years. In 2020 we measured, poured, shook and poured again, 70000lbs by hand.

1.2 Are you open during lockdowns?

No not for in store shopping. Depending on conditions we may be allowed our walk up window. But for the most part during lockdowns we run on telephone and online orders with schedule pick ups. Please wear masks on the property.

1.3 Are you open for in store shopping?

During green, yellow and orange states of emergency, we will allow 2-3 people per group in at a time. We do ask for respect from surrounding areas - if you are in lockdown while we are not, we ask you stay home. If you are in lockdown and need an order, telephone and online orders for scheduled pick up are much appreciated.

1.4 Where are you located?

We are located at 82 Main St in Brighton ON. We are 2 doors west of The Beer Store and Lola's Cafe. Follow our driveway to the rear of the property where we have a small parking lot. Please announce yourself at The Walk Up Window to order or to ask for in store shopping. 

1.5 Who is Spook?

Spook is our resident Sheltie who is often in store sleeping when he's not greeting customers. He's an old softie. At 14 years old he enjoys his quiet time in the store away from the two rambunctious Golden Retrievers Sadie and Fergus in the front of the house. When you come in, you just might see their faces at the Dutch Door. Phoebe the cat is often in store as well. She enjoys walking around and finding places to perch and observe the birds outside. 

1.6 Are there gardens to tour at The Birdhouse?

Our property at 82 Main St is a beautiful 1867 heritage property that has been undergoing some renovations to bring her back up to speed. The gardens and landscaping will be started in spring 2021. The gardens at the side of the house by The Birdhouse are open for customers to browse when they get going. The balance of the property is for private use. The backyard is all about the dogs so you may see them outside greeting you on your arrival.